Now, every time I turn on the computer I'm sent to the Eartlink homepage telling me something is fucked up with my account - that my payment is overdue. They have stopped the automatic withdrawal and are insisting I owe $199.99 for the charges, including my dialup. They give the options to "pay now", "pay later", or "payment already sent". For the past two internet episodes, I've chosen that my payment's already sent. Today I tried the "pay now" option and was taken to a page where they're insisting I owe the $200. I have 30 days from the bill date to dispute any charges and I have two days left (I'm horrible about laying bills on the table and forgetting them). Good thing Mom found it before the 30 days was up.
So I'm going to call them shortly and argue with a habeeb, demand an english speaking operator, argue some more with the habeeb, tell them to take the entire thing and shove it, demand an english speaking operator, and argue with the habeeb some more about not cancelling my account. I swear to fuck, if any of you have earthlink, you'll be fine until you try to cancel it. It's worse than calling the phone company. They argue with you about your account and insist you speak to a "master tech" who doesn't know shit, before you cancel your account. Even if by some miracle you get it through to them you want it cancelled, it won't be and you'll receive a bill for a dozen times the amount you really owe. Trust me, Earthlink has got to be
So if I'm not around for a bit, this is why: I told them to shut the shit off because I wasn't paying $200 for their fuckup and they called my "cancel the charges or shut me off" bluff and have cancelled my account.